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Services

Services

We can help you design strategies and operating plans with diversity, inclusion, and representation at their very heart.

Equity action plan

You run a charity or social purpose organisation and want to build more equity and representation by turning EDI from talk into action. We’ll work with you for a few months, help you connect EDI to your purpose and support you to create an action plan.

Organisational assessment

The first step to change is an assessment of your current state and barriers to progress. We quickly find out what your organisation really thinks about EDI, and begin to increase the appetite for change. We use tools like online surveys, small group conversations and one-to-ones to gather real insights and build shared understanding.

Ongoing support for leadership

Too often EDI action plans get sidetracked by other priorities. We can help keep yours on track and make sure it doesn’t just gather dust. We do this through regular email contact and catchups, helping teams identify and address barriers to progress and helping you deliver elements of your action plan.

A speaker for your plenary

I am an experienced and compelling public speaker. I’ve done speaking engagements for organisations like ACEVO, NCVO, Chartered Institute of Fundraising and Bond. If you need someone to engage your audience on topics such as lived experience, equity, charity leadership, drop me a line.

Improved EDI understanding

Don’t know where to start? Do you know you should be doing something about equality but you’re not sure what? I’ve been you. A 30 min call with me will find out where your organisation is at, answer your immediate questions and help you identify your best first steps.

Email me to book your call, or find out more about how I can help.


As part of Comic Relief's organisational strategy, Lucy and her team at ChangeOut were brought in to support a stream of work on social responsibility, specifically focusing on diversity and inclusion. They worked closely with our internal Inclusivity working group comprised of 34 staff members, project sponsor, and Executive Team to build a strategy for presentation to the trustees which was endorsed. Lucy and Jaz did an incredible job of working sensitively across a range of levels, backgrounds and perspectives in the process to support progress on internal attitudes and buy-in, create safe spaces for important discussions, and create a holistic plan of action reflecting the different roles and responsibilities held by the organisation. In my view, they ensured we had a sufficiently clear road map and internal ambition for this work to move forward effectively.

Dilhani Wijeyesekera, Head of Influence – Comic Relief

Coops UK, Locality, Plunkett Foundation and Power to Change have been working collaboratively on strategic issues affecting the community business sector for some time and identified equality, diversity and inclusion as issues we wanted to work on as a partnership. Following a competitive tender process, ChangeOut was appointed to conduct the project during Spring and Summer 2020. Elizabeth, Jaz, and Lucy worked sensitively and flexibly alongside our organisations during what was an extraordinary time for us all. They conducted a series of staff interviews and focus groups and an online survey to identify the issues and barriers within our organisations and also areas of best practice that we can learn from each other. They have produced a series of recommendations for the immediate and longer terms and we are now collaborating to implement the action plan.

Graham Finegold, Strategic HR & Equalities Lead, Locality